Booking Managment

Cancellation Policies
The cancellation policy of your reservation is shown in multiple places. In order it can be found: On the hotel overview page in the room and rate, you se...
Fri, 4 Mar, 2022 at 4:32 PM
Find Last Booking Made
If you do not know your confirmation number, you can easily recover the confirmation email by heading to the "Find Last Booking" Page here.  E...
Mon, 20 Dec, 2021 at 11:46 AM
Non-Refundable Reservations
A non-refundable reservation is a reservation made that is not eligible for refund, for any reason or circumstance.    MobyTrip does not recommend making ...
Fri, 4 Mar, 2022 at 4:29 PM
Cancelling Travel Plans for COVID-19 Concerns
Cancelling travel plans for COVID-19 concerns Last updated September 12, 2021 We understand this is a stressful time for everyone and, in many count...
Thu, 2 Sep, 2021 at 12:22 PM
Property Changes due to COVID-19
We understand this is a stressful time for everyone and, in many countries, a national emergency.  In an effort to minimize the spread of Covid-19 some hot...
Thu, 16 Sep, 2021 at 3:36 PM
Missing Confirmation Number
If you did nor receive a confirmation number upon completing a booking, it is likely something went wrong during the process. Try to retrieve your booking i...
Mon, 20 Dec, 2021 at 11:49 AM
No Shows (Missed Reservations)
After your successful payment for a reservation, MobyTrip will obtain a Reservation Voucher from a hotel supplier and deliver it to you in a soft format.  ...
Fri, 4 Mar, 2022 at 4:40 PM